Product Guide
Glossary
Flooring Guide
Preparing Your Home
Flooring Care
Shopping Checklist
Flooring Care
Taking proper care of your floors will keep them looking their best and will help them to last longer.

Visit our
Jack of Hearts Abbey Showroom to see a full line of floor care products.
Carpet Care
Vacuum at least once a week!
You can't vacuum too often. When dirt and dust are left in a carpet, they become gritty, sharp particles
that grind down the pile of the carpet. Using a vacuum with a beater bar or rotating brush will loosen the
dirt making it easier for the vacuum to remove soil. Vacuums with top-loading bags are preferred over
bottom-loading bags.

Change the disposable bag or empty the vacuum often.
Carpet with thick loop pile construction (Berber) may be sensitive to brushing, rubbing, or scrapping of
the pile surface which may cause fuzzing and pile distortion. It is recommended that vacuums with
suction action only be used on these styles.

Carpet sweepers and electric brooms are useful for picking up crumbs and surface soil, but it's
important to know that they will not deep clean.

Use preventative maintenance
It’s important to use runners at each door entrance. This will greatly reduce the accumulation of dirt.

Clean Spots and Spills Immediately
For best results, give prompt attention to spots and spills.
• Use a spoon or dull knife to remove solid materials.
• Blot up liquid spills with a white towel.
• Never rub, scrub, or use a brush. This may cause damage to carpet fibers.
• Use a cleaning agent and procedure appropriate for the type of stain being removed.
• Apply all cleaning agents to the cloth rather than directly to the stained area to avoid
saturating the carpet when spot cleaning.
• Clean the fibers, not the backing.
• Do not rush. Deep stains might require repeat cleanings because they can "wick" back
up after initial cleaning.
• Work from the outside to the center of large stains. This prevents spreading.

Removing Stains from Your Carpet
Hardwood
Take good care of your hardwood floors and they’ll last a lifetime.
• Water and hardwood floors don't mix! Use only the manufacturer's recommended cleaning products
on your hardwood floor.
• Small stones, mud and gritty dirt tracked in from outside can scratch the finish of your wood floor's
finish. To help combat this, use long bristle welcome mats placed at all outside entrances for people to
wipe their feet on before entering onto the floors. Also, vacuum using a soft bristle brush attachment.
• Narrow wheels, sharp wooden legs or metal furniture legs can scratch and dent hardwood floors. Any
furniture that rests directly on top of a hardwood floor should have felt protectors, or furniture coasters
under all its feet.

• There are many over the counter oil-based soaps and wax based cleaning products that may damage
or dull the finish of your wood floor. The best suggestion is to only use the manufacturers recommended
cleaning products on your hardwood flooring.
• If your hardwood floor has a polyurethane finish never use a paste wax on the floor's surface. A paste
wax may form a sticky film on your floor and allow tracked in dirt to stick to your wood finish. Polyurethane
finishes will not adhere to any wax and adding a fresh coat of polyurethane to your floor will be very
difficult.

• When accidents happen and some liquid gets spilled on your hardwood floor, you should use a
slightly damp white cloth, or paper towel to immediately clean up and dry the affected area. For more
difficult spots, follow the manufacturer's recommended cleaning procedures.
Laminate
Although Laminate floors are tough, you should follow these directions to keep them in good shape.
    • Remove loose dirt by using a non-beater bar vacuum or a dust mop.
    • With a damp mop or cloth, clean your laminate flooring once a week with a vinegar solution
    (1/4 cup of white vinegar to 2 gallons of clean tap water) or a nonabrasive household cleaner,
    such as ammonia and water solution. Do not saturate the flooring.
    • Do not use abrasive cleaners, steel wool, soap-based detergents, waxes, polishes, or
    scouring powder as they may scratch or dull the flooring surface.
    • Wipe up spills immediately. Avoid allowing liquids to stand on your flooring.
    • A more frequent dust mopping or vacuuming schedule may be required in high traffic or sandy
    areas.
    • For tough spots, such as candle wax or chewing gum, harden the spot with ice and then gently
    scrape the spot with a plastic scraper. Even a credit card will do. Be careful not to scratch the
    flooring surface. Wipe clean with a damp cloth.
    • Do not use any type of buffing machine.
    • Use protective mats at the entry and exits to help collect the dirt and moisture that could
    damage the laminate floor.
    • Use floor protectors or glides under furniture legs.
    • Frequent vacuuming using a non-beater bar will pick up dirt and grime.
Glazed Ceramic Tile
Glazed ceramic tile requires less floor care than most of the other flooring types. However, there are
things you need to do to maintain the beauty of your ceramic tile floor.
    • Wash the floor regularly to remove any dirt or grit. Use a mild, diluted detergent solution.
    • Sweep, or vacuum your glazed tile regularly.  
    • Ammonia based cleaners may discolor some types of colored grout.
    • After washing with a mild detergent you should thoroughly rinse the floor with clean, warm
    water.
    • The glazed ceramic finish should never be waxed.  
    • Liquids spills may be wiped up with an all-purpose cleaner, such as Fantastic or Top Job. This
    will also help the grout joints from becoming discolored from spilled liquids.  
    • Non-epoxy grout joints should be treated with a silicone grout sealer twice a year to help
    preserve the grout color and to prevent discoloration from spilled liquids.
Vinyl
• Vacuum regularly to remove grit and sand. Wash your floor occasionally with the recommended floor
cleaner.

• Wipe up spills immediately. If necessary, clean with the recommended cleaner. You can also clean
with lukewarm water and clear ammonia.

• If your floor becomes dull looking you may need to add the recommended floor polish to restore the
original gloss level. First, try cleaning with lukewarm water and clear ammonia to see if there is a film on
your floor causing the dullness.

• Never use abrasive cleaners, soaps, paste waxes, or solvents on your vinyl floor.

• Place non-staining, walk-off mats or carpet runners at every outside entry to your room. This will help
keep sand and grit from being tracked on to your floor.
Area Rugs
Regular vacuuming will help rugs retain their beauty and will extend the life of the rug.  Clean spills
immediately with the following method: blot with a clean cloth, spot clean with a solution of clear dish
washing detergent (non-bleach) and water, rinse with water, and blot dry.

Have your area rug professionally cleaned when needed using the hot water extraction method.
Window Coverings
Mini-Blinds : Vacuum with a soft brush attachment or dust with a feather duster or lambs-wool duster or
tool for blinds.

Vertical Blinds : Vacuum carefully with the brush attachment used for draperies, or clean with a
lamb's-wool duster. If fabric-covered, spot-clean only; don't use soap and water.

Wood Blinds : Dust with vacuum or lambs-wool duster. For occasional deep cleaning, use a wood
cleaner such as oil soap. Do not use soap and water on wood blinds.

Wood Shutters : Dust natural wood shutters. If painted, wash in place. Cover the floor and sill with
plastic or a drop cloth. Use a brush dipped in detergent and water. Rinse and dry with a cotton cloth.